In our projects with our clients, we focus on personalized consulting, long-term collaboration, and reliable performance.

A selection of our projects demonstrates how this works in detail.

Task:
Over a period of almost a year, HANSER Verlag's existing PoC plastics.ai was to be transformed into an MVP and ultimately into a scalable product. The basic version of the chatbot was to be expanded and equipped with modern features to enable it to be used for questions and complex tasks in the field of plastics technology. The sources and knowledge database would be drawn from the works of HANSER Fachverlag.

Challenges:
The idea behind plastics.ai is completely new to the plastics industry and required the complete development and elaboration of the business model. Furthermore, a positive UX had to be created, and the dialog-based AI had to be designed to be appealing and intuitive. The entire system had to be developed with the user in mind, and the feedback obtained had to be incorporated immediately.

Implementation:
In close collaboration with the client and end users, a highly specialized AI assistant was created in various project phases (closed beta phase, open beta phase) up to the go-live. This highly specialized AI assistant provides well-founded and verifiable answers in seconds. The data source is exclusively HANSER Verlag's specialist literature on the entire plastics technology value chain. Connected to the assistant is a modern and flexible user management system, including authorization management and authentication via Cidaas and XAM, as well as payment processing via Stripe. This approach addresses various customer groups and allows both individual users and large institutions to be served with centrally managed licensing.

Task:
The pharmaceutical client wanted a website with a shop function and a large image and knowledge database of the antibodies and tissues offered, which could also be ordered directly. The website needed to be highly visual and tailored to the specific working methods of pathology in the field of tumor diagnostics. Furthermore, a quiz was to be included where users could test and deepen their knowledge.

Challenges:
The greatest challenge proved to be the client's desire to depict the typical pathology workflow with tissues and antibodies on its website and to make this available to end customers as a tool in the web shop. This required us to familiarize ourselves with a specialized field to ensure the best possible presentation of the antibodies and tissues in a highly complex environment.

Implementation:
After an intensive conceptual phase together with the client, we started the implementation and created a top-class webshop for ardoci based on Medusa JS and Strapi as a headless CMS, which is precisely tailored to the needs of tumor pathology. The unique comparison mode allows the effectiveness of different antibodies on the same tissue type to be visualized, making it immediately recognizable to pathologists through their familiar staining. The built-in quiz, in collaboration with MS validated antibodies, allows users to test and expand their IHC knowledge. Sources and publications are linked for each answer.